
🚨 The Rise of Delivery Scams
With online shopping at an all-time high, scammers are exploiting our expectation of deliveries to steal personal and financial information. These convincing fake delivery notifications arrive via text, email, or even phone calls – and they’re tricking thousands of victims daily.
📦 How the Package Delivery Scam Works
The Initial Contact
You receive an unexpected message claiming to be from:
- Royal Mail
- DPD
- FedEx
- Amazon Logistics
- UPS
The message typically says:
“We couldn’t deliver your package. Click here to reschedule → [LINK]”
“Pay £2.50 customs fee to release your delivery → [LINK]”
“Your Amazon order is held at depot. Verify address → [LINK]”
The Fake Website
The link takes you to a professional-looking but fraudulent site that asks for:
- Personal details (name, address, phone number)
- Payment information (for “redelivery fees”)
- Login credentials (to “track your package”)
The Consequences
Once scammers have your information, they may:
- Charge your card for fake fees
- Steal your identity using personal details
- Install malware on your device
- Access other accounts if you reuse passwords
🔍 How to Spot a Fake Delivery Message
Red Flags to Watch For:
🚩 Unexpected messages about deliveries you didn’t order
🚩 Urgent demands (“Package will be returned!”)
🚩 Poor grammar/spelling mistakes
🚩 Suspicious links (e.g., “royalmail-reschedule.com”)
🚩 Requests for payment/personal details
How to Verify Legitimate Notices:
- Check your real tracking numbers in the retailer’s app/website
- Look up the courier’s official contact details (not from the message)
- Never click links – visit the company website directly
- Check your online shopping accounts for delivery updates
🛡️ How to Protect Yourself
1. Know How Real Couriers Communicate
- Royal Mail leaves physical “Something for You” cards
- DPD provides named driver details and one-hour delivery windows
- Amazon updates delivery status in your account
2. Use Delivery Apps
Official apps like:
- Royal Mail Track & Trace
- DPD App
- Amazon Shopping
Provide verified tracking updates
3. Report Suspicious Messages
- UK: Forward texts to 7726, emails to report@phishing.gov.uk
- US: Forward to the FTC at reportfraud.ftc.gov
4. Payment Protection
- Use credit cards (not debit) for online purchases
- Enable two-factor authentication on shopping accounts
📌 What to Do If You Fell for the Scam
- Contact your bank immediately to cancel payments
- Change passwords on shopping/financial accounts
- Run antivirus scans if you downloaded anything
- Report to Action Fraud (UK) or FTC (US)
💡 Smart Delivery Habits
✔ Expecting a package? Track via the retailer’s official site
✔ Not home? Use official “safe place” instructions
✔ Unsure? Contact the courier using their official website details
🔗 Share this guide to help others avoid delivery scams!